Doug

Up until now, managing UPS and FedEx transportation spend has concentrated on refunds and post billing audits focusing on items such as dimensional weight and address corrections. None of the companies that provide optimization services would engage a company that...

It means you can’t count on UPS and FedEx to live up to their promise of dependable service. You can’t rely on them to deliver packages to your customers on time. You can’t hold them accountable to perform the services you pay so much for. The on-time guarantee for...