About Us

“We wrote the rules the carriers use.
Now we put that knowledge to work for you!”

Shipper’s Advocate

About us

For years our principals and our partners worked for the carriers. We developed the rules, practices, and business models the carriers still use to maximize their profits.

Now we’re on your side of the table, working to maximize your transportation savings. And our interests are perfectly aligned with yours – our compensation is based on the saving we create for you.

Shipper’s Advocate’s CEO and Founder, Doug Carnes, was the UPS Corporate Manager for the Guaranteed Service Refund Program and UPS Ground Services.

Our UPS/FedEx/DHL contract specialist worked in UPS Corporate Pricing and Parcel Logistics. He developed the pricing models the parcel carriers use still today.

Our domestic LTL/TL and international freight partners have years of experience in freight carrier and freight brokering management and operations.

Team meeting with  CEO and Founder, Doug Carnes of Shipper's Advocate Transportation Experts

Meet The Team



CEO & Founder

Doug was the UPS Corporate Manager for the Guaranteed Service Refund Program and UPS Ground Services. He founded the company in 2002 using his 15 years experience in the shipping industry to assist businesses with their shipping challenges. Doug is based out of Cape May, NJ.

EVAN SHIPMAN Business Development Manager


Business Development Manager

Evan has been with Shipper’s Advocate for over 16 years, working with manufacturers, distributors, wholesalers, and retailers in an extremely wide range of industries. Prior to Shipper’s Advocate, he performed sales and marketing for business services companies and non-profit supported employment agencies. Evan has a BA from Wittenberg University, spent a year studying abroad in India, and now works in our Washington State office.

ALISON HORAN Business Development Manager


Business Development Manager

Based out of the Washington DC area, Alison has been managing client relations with our company for five years. A graduate of Guilford College she brings years of Sales and Marketing experience to the company.

KENT JULYE Business Development Manager


Business Development Manager

Kent received his MBA from The Wharton School and is based out of the Philadelphia area. Kent is a McNeil/Johnson & Johnson marketing trained executive experienced with startup and established companies in domestic and international markets. He has been managing customer relations with the company for one year.



Yippee!! The first 2 charges you sent to UPS have been credited! We got $101.44 on our 3/2 statement. Guess you’ve earned your monthly minimum already! We certainly get the value of Shipper’s Advocate and I anticipate we will be continuing with you for some time


Tina B., Accounts Payable Manager

If I have an opportunity to suggest your services in my next role, I will certainly do so!

Shayna H., Shipping Manager

Thank you so much for looking into this and for all your hard research!. I appreciate it very much!


Autumn N., Accounts Payable Admin