About Us

For years our principals and our partners worked for the carriers. We developed the rules, practices, and business models the carriers still use to maximize their profits.

Now we’re on your side of the table, working to maximize your transportation savings. And our interests are perfectly aligned with yours – our compensation is based on the saving we create for you.

Shipper’s Advocate’s CEO and Founder, Doug Carnes, was the UPS Corporate Manager for the Guaranteed Service Refund Program and UPS Ground Services.

Our UPS/FedEx/DHL contract specialist worked in UPS Corporate Pricing and Parcel Logistics. He developed the pricing models the parcel carriers use still today.

Our domestic LTL/TL and international freight partners have years of experience in freight carrier and freight brokering management and operations.

Shipper’s Advocate is
transportation expertise on your side.